At the moment we accept cash on delivery in the UAE – we are working hard to add it for other countries as soon as possible.

We have been partners with DHL and Aramex for a number of years and they handle all of our shipments.

We do not accept returns. In the extremely unlikely event your order arrives damaged, or the wrong item is delivered, we will either refund or replace.

Should you wish to claim for a damaged or wrongly delivered item please send an email to info@houseofsoap.com, or send a Whatsapp message to +96590960350.

Our delivery times vary by country, but we aim to have all orders for Kuwait, UAE and Lebanon delivered within two business days (but upto four business days during busy sale periods), orders for Oman, Qatar and Saudi Arabia delivered within four business days and other worldwide locations delivered within 5-7 business days.

Our dedicated Customer Service team is ready to help;

Email – info@houseofsoap.com

WhatsApp – +96590960350

Phone – +96524312175

The team is available from 10am-6pm GST, Sunday to Thursday.

Our dedicated Customer Service team is ready to help;

Email – info@houseofsoap.com

WhatsApp – +96590960350

Phone – +96524312175

The team is available from 10am-6pm GST, Sunday to Thursday.

We accept all major credit cards as well as Apple Pay.

We accept cash on delivery in the UAE – we will be adding more countries for this payment method very soon.

We will also be adding other payment methods in the future.

Founded in 2008, HOUSE OF SOAP – LEBANON is now a major multinational company with over 30 boutiques around the Middle East. Every natural product is handmade in Lebanon with the same love and skill used by the founder Awsaf’s grandmother and the generations who came before her.

Containing no synthetic colours or fragrances, our wide range of gentle hair and skincare products are infused not only with natural ingredients but also huge amounts of local knowledge passed down through the generations. This precious knowhow has been gathered by Awsaf and blended with her own meticulous research of ancient Arabic medicine, ensuring that every product has her personal touch.

All of our products are based on recipes perfected over decades and passed down through the founder’s family over several generations. All of our products are handmade using only finest ingredients. We strongly believe in the power of nature – all of our products are made without animal testing, parabens and other harmful chemicals.

Yes, we used to be called ‘Bayt Al Saboun Al Loubnani’ and decided to rebrand as HOUSE OF SOAP – LEBANON at the start of 2024. Our traditions, heritage and family recipes have not changed, and our handmade products and quality ingredients are exactly the same as they’ve always been.